How is my package spent and what costs do care providers charge?

Your Home Care Package budget is made up of your government subsidy plus any income-tested contribution that you are required to make.  Below is an overview of the fees that care providers may charge to your package budget.

Type of costWhat is this cost for?
Administration fee (% of you Home Care Package Budget)This covers the care providers back office administrative costs associated with running the business and billing and reporting to Government. It is taken out of your overall package budget.
Case management fee (% of you Home Care Package Budget)This covers costs associated with coordinating your care and services such as home visits for assessments and reviews, care plan development, liaising with your medical professionals or other service providers where necessary. It is taken out of your overall package budget.
Daily Care FeeThis is a co-contribution that you pay directly of up to $10.08 that the Government has set for all package recipients
Direct care and servicesThis covers the actual care services or hours of care you receive from your care provider. It is taken out of your overall package budget.
Exit feeSome providers will charge a fee if you decide to move your Home Care Package to another provider. It is taken out of your overall package budget. Check you are happy with this fee before you sign up with a provider